Whilst the primary focus of most financial institutions regarding electronic banking security is based on the Internet channel,
ignoring strong authentication on the other main consumer channels, namely phone banking (IVR) and contact centres, is a high-risk strategy.
Already today many banks see a high rate of fraud perpetrated on these channels which will only increase with more pervasive strong
authentication and transaction verification solutions being deployed on the Internet. VALid provides secure, seamless strong
authentication on these inbound phone channels through its pluggable Voice Verification options, providing customers with a single
consistent interface regardless of what channel they interact on; the telephone.

For further information, please download the white paper labelled "Providing Consistent Strong Authentication
Over Multiple Electronic Channels".