Multi-channel transactions
Through the app, portal and over the phone
Protection from Fraud
Consumers want confidence that their data is safe
Deliver a Consistent, Predictable Experience
Across all channels and touchpoints
Meet Compliance
Strengthen your organization's compliance standards and minimize risk
Challenges
Conducting business with customers over the phone, or online poses unique challenges when it comes to ensuring that the customers are who they say they are. As more and more fraudsters focus efforts on virtual tactics, it’s necessary for organizations to put programs in place in order to obtain identity assurance and stop fraud.