Solve Many Challenges, Use Customer Identity Assurance

Multi-channel transactions

Through the app, portal and over the phone

Protection from Fraud

Consumers want confidence that their data is safe

Deliver a Consistent, Predictable Experience

Across all channels and touchpoints

Meet Compliance

Strengthen your organization's compliance standards and minimize risk

Challenges

Conducting business with customers over the phone, or online poses unique challenges when it comes to ensuring that the customers are who they say they are. As more and more fraudsters focus efforts on virtual tactics, it’s necessary for organizations to put programs in place in order to obtain identity assurance and stop fraud.

ValidSoft VIP Voice Identity Platform is a leader in Biometric Authentication on G2
ValidSoft VIP Voice Identity Platform is a leader in Biometric Authentication on G2
ValidSoft VIP Voice Identity Platform is a leader in Biometric Authentication on G2

What Our Customers Are Saying

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ValidSoft stands out as one of the forward leaders in our voice biometrics category thanks to proven accuracy, speed and flexible deployment options spanning multiple channels and modalities.....in addition to their compliance with tough European privacy seal standards. Our rating is reinforced by their market momentum, including significant Fortune 50 wins, many of which were accomplished through a strong partner ecosystem.

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Delivers on the promise of a validation/identification voice biometrics, done on active and passive implementations, with an exception degree of accuracy – Is tailored towards a SaaS product-like (one-to-many) implementation, that scales and delivers support in multiple regions – Includes all the mandatory compliance “bells and whistles” that are paramount in a voice bio project.

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Their reporting portal allows quick access to data and can customize the date ranges. Their customer service has been very responsive and accommodating to our questions/requests.

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Provides a huge value add to our omnichannel authentication solutions to local banks and telecom. We enrolled hundreds of thousands of users within a matter of months, immediately giving our clients huge ROI's from using our technology. Validsoft is highly accurate and easy to use for the end enrollee.

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The technology allows to give legally binding authentication and signature on the mobile, coupled with biid technology (biid.com). It is just a game changer for mobile commerce.

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Working with ValidSoft on multiple projects has been an absolute pleasure. Good people, great technology, fantastic support.

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Working with ValidSoft has been very easy. They are very responsive, flexible, and truly understand the need in the market for partners. They have a solution that is very valuable to our customer base and are creating a program to deliver this product to market.

Read review on Gartner Peer Insights

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The solution words as described and provides out of band multi-factor authentication customized to suit our needs.

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ValidSoft was very cooperative and engaging through the entire implementation process. After go-live, they've continued to be of assistance with trouble-shooting and maintaining their systems.

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A partner rather than a vendor, willing and able to engage and work towards the common goal. …. First, starting with Active Validation, done on the IVR, in a CCaaS setting….Later evolving to a Passive validation and identification while on an active call …ValidSoft has shown that not only it is capable to deliver, but also willing to engage in enhancements that are required … for the end customer.

Read review on Gartner Peer Insights

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Accurate, quick and easy to use and can be used on range of devices.
This product (and voice ID in general) gives users assurances in terms of accuracy that other authentication / identification methods just do not!

Read review on G2

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We liked the ease of use and efficiency of the voice biometrics framework within our different product components. Voice biometrics provides a robust alternative to usual OTP and FIDO login methods and does not require any user device.

Read review on G2

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We liked the ease of use and efficiency of the voice biometrics framework within our different product components. Voice biometrics provides a robust alternative to usual OTP and FIDO login methods and does not require any user device.

Read review on G2

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That it works as described, the process for operating out of the box is straightforward and functions well. Even better performance is achieved with ValidSoft's aid by applying a post delivery 'tuning' which gives the final gloss to the end user experience. ValidSoft are very proactive in helping out with the use cases, the integration into call flows and the entire post sales cycle.

Read review on G2

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Great product that is highly accurate and easy to integrate.

1. Fast processing times for large data sets.
2. High accuracy even in noisy environments, more accurate than competitors.
3. Easy to integrate through standard JSON API'sReview.

Read review on G2

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Validsoft VALid out of band MFA

Validsoft tailored the admin console to meet our needs and they were always available and ready to help at short notice. The system does exactly what it says and the personal service was exceptional.

Read review on G2

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Shaping the Future of Technology with Validated Precision

Anti-Fraud, Anti-Deep Fake, Basically has the potential to revolutionize everything humans hate about the internet currently. There are so many use cases, but ValidSoft outranks its competitors scientifically.

Read review on G2

Customer Identity Assurance

ValidSoft Trusted Experience provides a single form of failsafe identity assurance that is consistent, predictable and repeatable on all channels.

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Easy Secure User Experience

  • Single form of failsafe identity assurance
  • Create more trust with customers
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Strengthen Compliance standards

  • Quicker to speak an OTP than type it in
  • Stronger security
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Protect via Trusted Experience

  • True identity assurance on any channel
  • Consistent, predictable, repeatable across all channels

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