We are ValidSoft

We are ValidSoft

What we do

ValidSoft secures transactions with services that are incredibly simple for the user. We remove the need for PINs, passwords and security questions. Built around voice biometrics, our multi-factor authentication protects Online, Smartphone, Card and Telephone transactions. We work in the Enterprise, Financial Services and Government sectors. Companies that choose to work with ValidSoft see strong authentication and a great user experience as key to business success.

User Experience

Delivering an incredible user experience is key in ensuring a highly secure transaction for our customers. When security breaches occur the industry continues to attribute blame on users, yet we should expect little more when we continue to use PINs, passwords and security questions. With user experience at the core we ensure best practice is natural, personal and low friction for users. This leads to the user becoming the focus of the authentication and the strongest factor in transaction security.

‘As the leader in the development of multi-factor authentication solutions ValidSoft chose to develop its own voice biometric engine...’


As one of the pioneers of out-of-band authentication the origins of ValidSoft’s are deep rooted in securing transactions. Combining this ability to innovate and an impressive track record of securing significant volumes of users, has given us a unique understanding of the end-to-end journey of an authentication and how to ensure overall security while delivering the best possible user experience.

As the leader in multi-factor authentication solutions, ValidSoft chose to develop its own voice biometric engine, to secure all transaction channels in a way that users find natural and personal. The approach is simple, rather than authenticating static and inanimate objects, focus authentication around the human being, your users. It is this combination of expertise in the security sector, market leading voice biometric capability and a focus on user experience that has proven to be a clear differentiator for us.

Leadership Team

Pat Carroll

Chairman & Chief Executive Officer

Pat is a founding Director, Chairman and CEO of ValidSoft. He has over 25 years of experience in Information Technology and Financial Markets, where he has been at the forefront of industry thinking, representing organisations on industry bodies and leading participation in industry initiatives. At ValidSoft, he leads our endeavours in research and intellectual property. Prior to ValidSoft, Pat was the European Head of Electronic Trading Technology, co-headed European Equities Technology and was a technical advisor to the Investment Banking Division for Goldman Sachs. Pat has extensive Financial Services & technical experience, having previously worked in a senior capacity with J.P Morgan, Credit Suisse Financial Products and Bankers Trust Company.

John Petersen

Chief Operating Officer

John Petersen is Chief Operating Officer for ValidSoft Limited and is a founding member of the ValidSoft team, having joined the company prior to its official launch in 2003. John comes from a background of Information Technology consulting within the Financial Services industry, both in Australia and the UK. Prior to joining ValidSoft John worked as a consultant to UK financial services organisations for both Logica CMG, the worldwide IT solutions group and Cap Gemini, Europe’s largest IT outsourcing, solutions and consulting group. Before moving to the UK in 1998 John worked as a senior IT manager for a major Australian insurance and financial services group, responsible for IT strategy and development.

Jon Alford

Chief Technology Officer

As CTO Jon oversees ValidSoft’s QA, delivery and cloud service operations strategy, with an emphasis on building secure, reliable and scalable SaaS and in-house services for our clients. Jon combines a depth of experience with strong architecture, technical leadership and design skills. During his career he has taken architecture, analysis, design and development roles on projects and programmes in the finance, telecommunications, security and health sectors. His experience ranges from small systems for specialised users, up to very large corporate applications for financial institutions and utilities. Jon has a proven background in the delivery of solutions across a range of technical assignments, utilising a wealth of experience in client management across a range of business sectors.

Alex Korff

General Counsel

Alexander has always been interested in technology and security. Before becoming a lawyer, he worked at leading UK technology companies (then start-ups) WorldPay and Autonomy in business development roles. More recently, he practised as an English-law solicitor at Clifford Chance (in several international offices) and Bird & Bird in London, specialising in contentious and non-contentious IT, intellectual property and general commercial law – predominantly for tech-sector clients. Alexander has also practised law in-house with EADS Airbus. Alexander joined ValidSoft in 2010 and advises the business on a range of legal and public policy matters, and is responsible for ValidSoft’s growing IP portfolio.

We'd love to show you ValidSoft in action - get the demo