What IBM’s Latest Report Means for AI Security

IBM’s latest “Cost of a Data Breach” report headlines that artificial intelligence has become an effective tool for breach containment, but as enterprises are embracing AI to drive efficiency and innovation, cybercriminals are equally quick to adopt it as a tool for sophisticated, scalable attacks.

AI: The Double-Edged Sword in Security

One in six organizations experienced a breach involving AI-driven attacks in the last year. Phishing remains the most common entry point, but deepfake impersonations are close behind, with attackers now able to convincingly replicate the voices of executives, employees, and even customers. Voice has always been a channel of trust; today, it has become one of the most vulnerable entry points for fraud.

This is precisely the challenge ValidSoft was built to solve, and our recent strategic alliance with Reality Defender cements our leading position at the forefront of AI Voice Fraud detection and prevention. Our technology enables enterprises to verify voice in real-time, detecting whether the speaker is a genuine human or an AI-generated deepfake. Unlike traditional voice authentication methods, ValidSoft’s voice verification works passively and seamlessly in the background, ensuring security does not compromise the customer or employee experience. We place precision identity assurance at the forefront of every verification.

Where IBM Sees Gaps: Governance and Shadow AI

The governance picture painted by IBM is equally concerning. Nearly all organizations deploying AI models lack proper access controls, and the majority have no governance policy in place at all. This leaves critical systems open to manipulation and exploitation, often without detection. ValidSoft adds an essential layer of trust to these environments by anchoring voice as a secure identity factor. Whether in customer communications, employee interactions, or AI-assisted workflows, our solutions ensure that organizations know they are dealing with an authentic human and the authentic user, and can protect those interactions against compromise.

The risks are not limited to sanctioned systems and tools. Shadow AI, tools adopted by employees outside of IT oversight, accounted for a significant share of breaches. These unsanctioned tools often spread sensitive data across multiple environments and public clouds, making breaches difficult to trace and contain.

The Financial Fallout of Breaches

Against this background, a security solution that can achieve the highest level of precision identity assurance, is omni-channel and easy to use, becomes a vital requirement. ValidSoft’s platform is designed precisely with this in mind, utilizing voice as the omni-channel identity factor, underpinned by math, cryptography, and uniquely capable of irrevocability, non-repudiation, and data immutability, and providing a consistent layer of protection across an increasingly fragmented corporate security landscape.

The financial and regulatory consequences are mounting. According to IBM, a third of breaches in the U.S. resulted in fines, many exceeding $100,000. Healthcare and financial services remain the most expensive targets, with average breach costs in the millions. These are precisely the industries where voice interactions are central, trust is paramount, and compliance obligations are the strictest. ValidSoft enables organizations in these sectors to strengthen their defenses, meet regulatory requirements, and protect the people who rely on their services.

Enterprises Must Meet This Reality

Even when breaches are contained, the path to full recovery remains extensive, with most organizations taking over 100 days. Insider threats, meanwhile, remain among the costliest risks. ValidSoft addresses these challenges by reducing opportunities for fraud before they escalate, identifying anomalies in real time, and ensuring that both external and internal communications remain protected.

The lesson from IBM’s report is clear: AI is not only reshaping business but also reshaping the threat landscape. Attackers are faster, smarter, and more convincing than ever before. Enterprises must meet this reality with equally advanced defenses. ValidSoft delivers AI-powered voice security that detects, prevents, and neutralizes the very threats AI has introduced.

Enterprises can no longer afford to treat voice as an afterthought in their security strategies. Whether in the Contact Center or the Help Desk, it is time to recognize it as both a critical risk and a critical opportunity. At ValidSoft, we secure the voice layer, where human trust meets AI, so organizations can protect themselves, their customers, and their future.

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