Challenges We Solve
With tens of thousands of hours of experience, innovation and validation, ValidSoft remains on the leading edge of Voice-based technology that is trusted by the world's top brands.
Poor Experience
KBA can take up to 60 seconds or more to complete, Before the customers issue has been discussed
High Operational Costs
Traditional forms of authentication are lengthy, significantly increasing agent handling time
Inadequate & Insecure
The prevalence of data leakage and cyber attacks KBA is inherently weak. KBA is no longer an authentication method that can be trusted.
Lack of trust
The volume and scale of breaches has left consumers bewildered and confused. Trust is promised but not delivered. Lack of trust destroys loyalty.
