Customer authentication in contact centers is currently slow and complicated. Make use of ValidSoft to ensure quick identification of valid customers, elevate customer satisfaction, and fortify account security.. Revolutionize your contact center with seamless passive voice authentication—book your demo today to enhance customer experience, streamline operations, and boost security
Ensuring seamless protection, building customer trust, and maintaining compliance with industry regulations, all while delivering a frictionless experience that enhances customer satisfaction and supports efficient operations across all channels of communication
ValidSoft offers a powerful network of carriers, platforms, contact centers, and system integrators, providing you with the unparalleled flexibility you need. Our Contact Center solutions are one click away from easy installation on the following platforms.
Voice-Verity® - patented generative Al audio deepfake detection. ValidSoft’s patented and proven technology is at the forefront of detection and prevention of Generative Al deepfake cyber attacks. Monitor every call for generative Al deepfake audio, computer generated speech and Robo-calls. The first check that must be done for every call placed to an agent, IVR or IVA – is it a genuine human or is it synthetic – delivering an enhanced risk-based approach to every call protecting your customers seamlessly and invisibly.
Identify known fraudsters through a federated watchlist. ValidSoft’s Watchlist Processing solution has been designed to be your defense against known fraudsters in your contact center. This solution provides you with the rich set of features such as blacklisting, whitelisting, and preventing account takeovers.
Learn how ValidSoft can revolutionize your contact center with seamless voice authentication, deepfake protection, and real-time fraud prevention—book your demo today and elevate your customer security experience.
What to Expect in Your Demo?
- Learn how ValidSoft’s voice authentication works – Seamless identity assurance in the Contact Center
- See real-time deepfake detection – Blocking synthetic threats instantly
- Explore fraud prevention tools – Protecting customer and business data
- Discover seamless integration – No expensive integrations, easy deployment
- Understand reduced customer friction – Security without extra steps
- See consistent security across channels – Mobile, web, and more
- Overview of privacy compliance – Meeting top frameworks (GDPR, CCPA)
- Learn cost-saving benefits and ROI – Reduce operational costs and improve efficiency
