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Our Partners

Meet our trusted partners who enhance their operations with our cutting-edge solutions, driving forward the standards of security and innovation.

HGS
Benefits of Working with ValidSoft

Discover the advantages of partnering with ValidSoft: enhance your offerings and empower your business with leading-edge voice security solutions

Access to Advanced Technology
Leverage ValidSoft's industry-leading voice authentication technology to stay at the forefront of security innovation
Enhanced Security Offerings
Strengthen your security portfolio with robust, proven solutions that protect against the latest threats, including voice spoofing and deepfakes
Competitive Edge
Gain a competitive advantage by offering cutting-edge biometric solutions that enhance user experience and improve customer trust
Comprehensive Support
Comprehensive Support Benefit from extensive training, technical support, and co-marketing opportunities to ensure successful implementation and promotion of voice authentication solutions
Interested in a partnership?

Collaborate with ValidSoft to access state-of-the-art voice authentication solutions, foster innovation, and provide unparalleled security and smooth experiences for your customers

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    Genesys

    Genesys’s AppFoundry offers Genesys customers access to a wide range of complimentary solutions for use with their CCaaS deployments. ValidSoft built a prepackaged premium app allowing immediate integration of Voice Biometrics and Deepfake Detection into a CCaaS flow, available via the Genesys AppFoundry to authorised Genesys customers.

    ValidSoft has supported a number of direct and indirect commercial proposals for Genesys deployed customers.

    Partner benefit:

    Offers a pre-packaged and ready-to-go premium app to existing and new Genesys CCaaS customers. Genesys gains from no integration effort as well as a predefined and preconfigured commercial model.

    Talkdesk

    TalkDesk wanted to add the option of voice biometric authentication to their existing authentication options. The requirement was for an API solution so that it can be fully integrated into their graphical user interface for building call and business flows and presented as a ‘pure’ white label option. ValidSoft helped TalkDesk to integrate both Active and Passive methods to address their end client’s use cases. ValidSoft continues to provide technical and commercial support to them.

    Partner benefit:

    Allows a tightly controlled voice biometric solution to be offered in both passive and active forms. Integrating as a white label solution ensures that the complexity of the solution is managed, allowing high-quality authorization solutions to be installed without a correspondingly heavy PS effort or VB knowledge.

    Five9

    Five9 were looking for voice biometric solutions to support their CCaaS solutions. ValidSoft have supported Five9 directly as well as working with several Five9 customers on bespoke solutions which integrate VB functionality into blocks allowing easier call flow integration. Today, ValidSoft offers its first-grade voice biometrics services on the Five9 Marketplace as an installable app.

    Partners benefit:

    Adds a voice biometric solution to Five9 customers, adding enhanced technology and innovative solutions at competitive pricing and simplifies deployment.

    PingIdentity

    Ping have added ValidSoft’s voice biometric technology to their SSO solution, allowing end users to sign-on and authenticate using voice biometrics as one of a set of multi factor authentications. For more information, visit our Multi-Factor Authentication solution page.

    Partners benefit:

    Offers Ping’s client’s end users another method of authenticating themselves – one that is both personal and also demonstrably more secure than passwords and other “what you know” methods.

    RC Devs

    RC Devs supply on-premise access solutions and have integrated ValidSoft’s Voice Biometric solutions as an authentication option. RC Devs chose to retain all of the authentication process on-prem so the integration with ValidSoft is a stand-alone solution, entirely hosted at RC Devs.

    Partners benefit:

    Adds the option of voice authentication as an embedded solution for on-premise deployments without recourse to external requests. Fully integrated, requires little more than user enrolment to function.

    Invoca

    Invoca offers AI to maximize every contact center interaction, thus boosting conversion rates, customer satisfaction, and operational efficiency with Invoca’s contact center platform. ValidSoft provides agent identification using Voice Biometrics, enabling simple agent training to be applied.

    Partners benefit:

    Allows low friction identification of agents within Invoca’s contact center clients without disturbing the agent flow and avoiding individual agent identification for every call. Dashboards and administration portals ensure that Invoca can easily manage the entire process for each and every one of their contact center customers both individually and also globally.

    HGS
    HGS

    HGS integrated ValidSoft’s passive voice authentication and deepfake detection into its Agent X® platform, enabling real-time, secure caller verification. The white-labeled solution supports seamless deployment across IVR, IVA, and live agent channels. ValidSoft continues to support HGS globally.

    Partner benefit:
    Delivers AI-resilient, enterprise-grade voice authentication and liveness detection with minimal disruption to customer experience or agent workflow.

    Interested in a partnership?

    Collaborate with ValidSoft to access state-of-the-art voice authentication solutions, foster innovation, and provide unparalleled security and smooth experiences for your customers

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