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Premier Provider of Voice Authentication Software

20 + Years

Expertise in voice tech

100 +%

Growth in usage

28

Countries served

Strategic Advantages

ValidSoft is the leader in voice biometrics solutions. A proven solution with the strongest security, the most precise voice detection, several flexible deployment options and world-class privacy and compliance assurances.

Precision
Unique Precision Voice Biometric Technology - 100% IP owned

Anti spoofing
Exclusive Multi-factor Authentication Platform - 100% IP owned

Enterprise
Industry leading scalability, reliability and accuracy

Security_Privacy
World class privacy approach - unique privacy certifications

Integrates with mobile
Mobile Connect (MCX) enabled

transformation
Highly adaptable to multiple use cases and channels

massive
Specialists in Cyber Security and Voice Biometrics

increase
Unrivalled performance with short utterances

precision
World leaders in Speech Engineering R&D

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Benefits of Validsoft voice biometrics

Only voice authentication can authenticate customers over many channels

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Improved customer experience

No reliance on passwords, PINs, or KBA. Customer’s identity can be passively authenticated in as little as 4-6 seconds of audio

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Omni-channel authentication

Apply the same level of security to all customer engagement channels - one voiceprint, all channels

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Precision Voice Biometrics

The highest degree of precision available today commercially

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Reduced ACH

A key cost metric of contact center can be reduced significantly using voice biometrics

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Reduced abandonments

There is nothing to remember so nothing to forget, no abandonments and no frustration

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Eliminate Privacy Concerns

With Privacy Seals and a proprietary method for decoupling PII from the voiceprint, privacy is never a concern

Learn how we can help your Business go passwordless

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Why Enterprises prefer ValidSoft?

With 20+ years of innovation, ValidSoft remains on the leading edge of Voice-based technology

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Full privacy

Privacy is key and any intelligence on content run through our platform stays with us

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Reduced cost

20% to 40% reduction in call costs, equivalent to an average saving of $1.00/call

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Instant brand recognition

Brands that don’t have a custom voice all sound the same in the voice interface

Helping the world's largest

Contact Centers

Helping the world's largest

Banks & Financial Firms

Helping agile & scaling

E-commerce Leaders

Helping the most innovative

Contact Center Solution Providers & BPOs

Helping the most innovative

Global Enterprises

Our Clients Include

We are humble and proud to call some of the largest brands in the world our customers. To respect their privacy and their trust in us, we won’t name them here.

2

of the top five United States banks

3

of the top five telcos in the world

3

of the top ten banks in the China

5

of the top 10 Cloud Contact Center providers

3

of the top 5 IAM solutions providers

50+

of the largest clients & partners in US & abroad

Request Demo

Up your authentication game, reduce reliance on passwords and create friction-free customer interactions with ValidSoft’s voice-driven solutions.

In 15 minutes, you will see why so many of the world’s top brands trust ValidSoft technology.

  • Frictionless customer authentication from the start of the call to the end of the call with either Active or Passive biometrics in the IVR/IVA and at the Agent desktop

  • Continuous authentication and monitoring of your agents as they handle calls working from home

  • The value of voice biometrics in card-not-present commercial purchases and during banking applications