Premier Provider of Voice Authentication Software

20 + Years

Expertise in voice tech

100 +%

Growth in usage

28

Countries served

Strategic Advantages

ValidSoft is the leader in voice biometrics solutions. A proven solution with the strongest security, the most precise voice detection, several flexible deployment options and world-class privacy and compliance assurances.

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Benefits of Validsoft Voice Biometrics

Only voice authentication can authenticate customers over many channels

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Improved customer experience

No reliance on passwords, PINs, or KBA. Customer’s identity can be passively authenticated in as little as 4-6 seconds of audio

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Omni-channel authentication

Apply the same level of security to all customer engagement channels - one voiceprint, all channels

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Precision Voice Biometrics

The highest degree of precision available today commercially

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Reduced ACH

A key cost metric of contact center can be reduced significantly using voice biometrics

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Reduced abandonments

There is nothing to remember so nothing to forget, no abandonments and no frustration

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Eliminate Privacy Concerns

With Privacy Seals and a proprietary method for decoupling PII from the voiceprint, privacy is never a concern

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Why Enterprises Prefer ValidSoft?

With 20+ years of innovation, ValidSoft remains on the leading edge of Voice-based technology

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Full privacy

Privacy is key and any intelligence on content run through our platform stays with us

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Reduced cost

20% to 40% reduction in call costs, equivalent to an average saving of $1.00/call

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Instant brand recognition

Brands that don’t have a custom voice all sound the same in the voice interface