20 + Years
Expertise in voice tech
100 +%
Growth in usage
28
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20 + Years
100 +%
28
ValidSoft is the leader in voice biometrics solutions. A proven solution with the strongest security, the most precise voice detection, several flexible deployment options and world-class privacy and compliance assurances.
Only voice authentication can authenticate customers over many channels
No reliance on passwords, PINs, or KBA. Customer’s identity can be passively authenticated in as little as 4-6 seconds of audio
Apply the same level of security to all customer engagement channels - one voiceprint, all channels
The highest degree of precision available today commercially
A key cost metric of contact center can be reduced significantly using voice biometrics
There is nothing to remember so nothing to forget, no abandonments and no frustration
With Privacy Seals and a proprietary method for decoupling PII from the voiceprint, privacy is never a concern
With 20+ years of innovation, ValidSoft remains on the leading edge of Voice-based technology
Privacy is key and any intelligence on content run through our platform stays with us
20% to 40% reduction in call costs, equivalent to an average saving of $1.00/call
Brands that don’t have a custom voice all sound the same in the voice interface
