How ValidSoft delivers embedded voice authentication and real-time deepfake detection through a strategic OEM partnership.
| At a glance | |
| Customer | Enterprise communications platform provider (OEM partner) |
| Solution | Voice authentication and Voice Verity real-time deepfake detection, embedded natively |
| Platform tiers | CCaaS, UCaaS and XCaaS |
| Commercial mode | One OEM partnership, no extra procurement for end clients |
The challenge
Enterprise communications needed a new layer of identity assurance. The customer wanted to differentiate its platform by building voice authentication and deepfake detection in natively, rather than relying on separate third-party security products.
The solution
ValidSoft’s technology is embedded across the customer’s platform through a single OEM partnership, covering three tiers:
- CCaaS: Contact Centre as a Service
- UCaaS: Unified Communications as a Service
- XCaaS: Experience Communications as a Service
Voice authentication gives identity assurance through natural conversation. It is passive speaker verification, so users take no extra steps and the customer relies less on traditional authentication methods. Voice Verity detects synthetic and manipulated voice audio as it happens, protecting against AI-generated voice threats and synthetic voice impersonation.
The outcome
Voice security became a built-in advantage of the platform rather than an add-on, with no additional procurement or configuration overhead for end clients.
- Integrated protection: voice authentication and real-time deepfake detection, with privacy first.
- Reduced exposure: helps mitigate fraud, financial loss and reputational damage.
- Frictionless experience: identity assurance embedded in existing communications workflows.
- Enterprise scalability: scalable, compliance-conscious security across the communications ecosystem.
Talk to us about embedding voice authentication and deepfake detection in your platform.