VALIDSOFT

Technology

The most advanced voice technology available, providing unmatched accuracy, speed, precision, reliability and scalability

Voice Biometrics

Our voice biometric platform is the most advanced available, providing unmatched accuracy, speed, precision, reliability and scalability
Machine Learning

By supporting both Text-dependent (active) and Text-independent (passive) modes, we have an authentication solution for every use-case. Full replay-detection and synthesis-detection are standard, with both cloud and on-premise deployments supported.

deep neural networks

Our speed and accuracy are unsurpassed, providing enhanced security throughout the call centre authentication workflow, greatly improved frictionless customer experience.

Text-dependent, Text-independent and Conversational

Significant cost reductions and returns on investment (ROI) through enabling self-service Interactive Voice Response systems (IVRs) and reducing average call handling (ACH) time for agents.

Multi-factor Authentication

ValidSoft provides multi-factor authentication through its User Authentication solution, a Java-based platform that also includes the voice biometric components, although it can operate independently of voice biometrics.
1
Step Up and Step Down Authentication

Authentication meant to include or exclude one of more factors and can also use real-time contextual awareness in its decision-making process workflow

2
automated outbound dialing

Provides out-of-band authentication and transaction verification (whether or not voice biometrics are also deployed), for applications such as internet banking or for customers without smart-phones or app access.

3
augments knowledge With Possession

augments knowledge (something you know, e.g. password or PIN), with possession (something you have, e.g. a specific device) and even location. It obviously also supports our voice biometrics authentication for the most secure and user-friendly deployments.

Device Trust

Device Trust provides ‘invisible’ device assurance by giving confidence to banks and others that secure text messages or voice calls they place will reach the intended target, such that they can then provide further services once that trust has been verified.
1
sim swap detection

This will alert if the SIM card servicing a MSISDN has differed from the last time it was checked or contacted. This enables the confirmation that it is the same physical SIM card with the same person and helps to identify potential fraudulent mobile identity theft.

2
Proximity Correlation

This allows the geographical correlation of a transactional event with the current/last seen location of the handset. Currently cross-border card payments are considered high risk and are very frequently blocked or investigated as possible fraudulent by the bank’s fraud department. For example, if a transaction is seen in an unusual overseas location for the customer knowing the customers device is also in that country, it can help reduce false positives (i.e. blocking of legitimate transactions) by 90%.

3
Number Verification

This indicates whether a given number is in service. This is a check to verify whether account contact data, at setup or change, are actually in service and working. Knowing supplied details are accurate is obviously mission critical business information upon which fraud prevention intelligence can be applied using the Device Trust solutions.

1
sim swap detection

This will alert if the SIM card servicing a MSISDN has differed from the last time it was checked or contacted. This enables the confirmation that it is the same physical SIM card with the same person and helps to identify potential fraudulent mobile identity theft.

2
Proximity Correlation

This allows the geographical correlation of a transactional event with the current/last seen location of the handset. Currently cross-border card payments are considered high risk and are very frequently blocked or investigated as possible fraudulent by the bank’s fraud department. For example, if a transaction is seen in an unusual overseas location for the customer knowing the customers device is also in that country, it can help reduce false positives (i.e. blocking of legitimate transactions) by 90%.

3
Number Verification

This indicates whether a given number is in service. This is a check to verify whether account contact data, at setup or change, are actually in service and working. Knowing supplied details are accurate is obviously mission critical business information upon which fraud prevention intelligence can be applied using the Device Trust solutions.

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Partners

Our Strategic Partners

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